Concurrent Business Sessions

Wednesday, May 10th • 10:00 a.m. – 11:15 a.m.

Business Session #1 - Metro Toronto Convention Centre, 713A/B

A Journey to Engagement: How to attract, retain and motivate a winning workforce

In this presentation, author and speaker Eddie LeMoine offers a proven process for engaging employees. He will explore critical issues, including employee attraction and retention, aging demographics and a multi-generational workforce. He will also look at cultural, age and gender influences within today’s workplace.

You will learn how to inspire your team to new levels of engagement so that they deliver higher levels of customer service, work better as a team and recommend your organization as a great place to work. Eddie’s techniques will help your organization improve productivity, contain costs, increase safety and increase profitability.

Presented by: Eddie LeMoine

Eddie LeMoine is one of Canada’s most sought-after experts on changing demographics, diversity and performance development. A Canadian-born international author, keynote speaker, seminar leader and corporate trainer, he specializes in leadership, employee engagement and the psychology of success.

Through his inspiring stories, sense of humour and genuine care for people, Eddie easily connects with—and motivates—audiences all over the world. Eddie’s success is due to his ability to close the gap between business results and personal development.

Business Session #2 - Metro Toronto Convention Centre, 714/B

Alternate Retail Models Panel

Consumers are no longer just getting their groceries from a trip to the supermarket. Online retailers, such as Grocery Gateway in Ontario and FreshDirect in New York, are attracting shoppers looking for convenient options to buy food. Meal-kit delivery services are on the rise, too. Services such as Chef’s Plate and FreshDirect deliver portioned meal ingredients, allowing customers to assemble and cook meals at home.

What is attracting food shoppers to alternate retail models? How do these businesses operate, and what challenges and successes have they had? These and other questions will be answered in this engaging and educational panel session that you won’t want to miss.

The Panel
We’ve assembled an all-star lineup of experts working on the leading edge of alternate retail models in the food industry in North America:
  • Mimmo Franzone is Director, Produce and Floral at Longo Bros. Fruit Markets, which operates online retailer Grocery Gateway in southern Ontario.
  • Daniel Henderson is Director of Culinary & Sourcing at Canadian meal-kit provider Chef’s Plate.
  • Devika Kumar is Category Merchant and Buyer-Produce at New York-based online grocer FreshDirect.

Our panel will be moderated by CPMA chair Sam Silvestro.